How It Works
Oh hey! We’re glad you’re here. Let’s get started!
First Thing's First
If you’re new to Elli, we recommend checking out our about us & reviews. We also really hope you’ll order a sample so you can experience our cards and quality in real life. It may be helpful – and fun – to browse by style! You can use our fancy customization tool to personalize your design online, or order a free sample before you begin customizing. To learn more about our process, read on!
Make It Your Own
Once you find a design you love, click “personalize” to begin the editing process. You can use our awesome customization tool to swap fonts, change colors, add photos and much more. Don’t worry – for any changes you can’t make using the tool, you can request free designer assistance. There are no hidden design fees or extra costs.
We recommend that you create an elli.com account so you can “save” your customized designs and keep working on them until you’re ready to submit your order.
Any order that comes in with requests for designer assistance will be replied to within just 1 business day. If your order doesn’t have any requests, we’ll look it over carefully and send it straight to the printer if everything looks great. Once an order goes to print, it takes only about a week and a half to get to you!
We’ve got answers. Check out our Frequently Asked Questions, and if you still can’t find what you’re looking for, reach out to [email protected], or feel free to call or live chat between 9am-5pm PST Monday through Friday. We can’t wait to make your life easier!